Privacy Policy

Introduction

Smart Task (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use and protect it, how our SMS program works, your rights, and how to contact us. By using our website, forms, or SMS program, you agree to this policy.

1. Information We Collect

We collect the following categories of information:

• Contact information you submit through forms, including name, email address, mobile phone number, business name, and any details you provide about your project or inquiry.
• SMS opt-in data, including your mobile number, the date and time you opted in, the source of the opt-in (form, keyword, or verbal), and consent language shown to you.
• Communications you send us by SMS, email, or web form, and our replies.
• Technical and usage data, such as IP address, browser type, device type, referring URLs, pages visited, and timestamps, collected automatically when you visit our website.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services and website.
• Respond to inquiries, deliver requested information, and provide customer support.
• Send SMS/MMS messages you have opted in to receive, including transactional updates, appointment reminders, account notifications, and — where you have consented — occasional promotional messages.
• Maintain records of consent and opt-outs as required by A2P 10DLC and applicable law.
• Protect the security and integrity of our systems and prevent fraud or abuse.
• Comply with legal obligations.

3. SMS Opt-In Details

SMS consent and phone numbers collected for SMS communication purposes will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

You can opt in to receive SMS messages from Smart Task by submitting a web form on our site that includes an SMS consent checkbox, by texting a keyword to our number, or by giving verbal consent during a call. The consent language you agree to describes the program, expected message types, and message frequency.

Our sending number is +1 (302) 687-2312. Message frequency varies based on your interaction with us. Message and data rates may apply. Consent to receive marketing SMS is not a condition of purchasing any goods or services.

No mobile information (including phone numbers and SMS opt-in data) will be shared with third parties or affiliates for marketing or promotional purposes. This information will not be shared with any third parties for their own marketing use under any circumstance.

4. How We Share Information

We do not sell your personal information. We share information only in these limited cases:

• Service providers / subcontractors who help us operate the business (for example, hosting, CRM, and messaging platforms such as our SMS aggregator). These providers may process data only to perform services for us and are contractually restricted from using it for their own purposes. SMS opt-in data and consent are excluded from all sharing except as needed to deliver the messages you requested.
• Legal and safety disclosures when required by law, subpoena, or to protect our rights, users, or the public.
• Business transfers, such as a merger, acquisition, or sale of assets, subject to this Privacy Policy.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies (such as pixels and local storage) to remember your preferences, keep the site functioning, measure traffic, and understand how visitors use the site. You can control cookies through your browser settings; disabling cookies may affect site functionality. We may use analytics providers (for example, privacy-friendly page analytics) that process aggregated, non-marketing usage data on our behalf.

6. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information, including encryption in transit (HTTPS/TLS), access controls, least-privilege permissions for staff, and vetted third-party processors. No method of transmission or storage is 100% secure; we cannot guarantee absolute security but we work to protect your data and to notify you as required by law in the event of a breach affecting your personal information.

7. Data Retention

We retain personal information only as long as necessary to operate our services, maintain proof of SMS consent and opt-out (as required by A2P 10DLC), comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, information is deleted or anonymized.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Correct or update inaccurate information.
• Request deletion of your information.
• Opt out of marketing communications, including SMS (reply STOP) and email (use the unsubscribe link).
• Withdraw consent at any time, without affecting the lawfulness of prior processing.
• Request information about categories of data collected, used, or shared.

To exercise any of these rights, email admin@smrttask.com. We will respond within the timeframe required by applicable law.

9. Opt-Out & Help

You can opt out of SMS at any time by replying STOP to any message from us. You will receive a confirmation message and no further messages will be sent. For help, reply HELP to +1 (302) 687-2312 or email admin@smrttask.com. Message and data rates may apply.

10. Children's Privacy

Our services and SMS program are intended for users 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with information, contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated Effective Date. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

For any privacy questions or requests, contact us at admin@smrttask.com or call/text +1 (302) 687-2312. See our SMS Terms of Service for program terms.